Paperless Work Orders and Tracking
We know how chaotic it can get when work orders start piling up.
Our work order module streamlines communication between your team and tenants. Organize requests by priority - maximizing the efficiency of your entire team. Sort requests by urgency, property, city, vendor – whatever works for you.
At ApexLink, we know one size doesn’t always fit all. That's why we've made it easy for you to customize our work order module to meet your organization’s unique needs.
The ApexLink system has everything you need to ensure that your team responds to tenant requests in a prompt and efficient manner.
- Tenants can initiate service requests from any of their personal devices - computer, smart phone or tablet - by accessing their personal tenant portal or by visiting your central portal link. The system will automatically notify and transfer the request to all relevant parties.
- All service activities are tracked so that everyone can follow the progress of the maintenance and monitor its initiation, completion, and any on-going solutions that may be necessary.
- When the work is complete, a notification email is automatically sent to the tenant, property management team and anyone else you elect to notify.
With ApexLink you can minimize first-hand management of service requests as well as lengthy discussions, miscommunication, and time spent running unnecessarily errands or conducting site visits. Moreover, you'll be able to track, review and analyze time and money spent on maintenance and repair requests - attaining complete control over costs.
Every facet of our property management software will increase the efficiency of your entire team, so that you can accomplish more in less time and at lower costs – the rewards of which will be felt by your team for years to come.